COVID-19: CUSTOMER INFORMATION

At Nelsons automotive of Pewaukee, our goals with our customers has always been to be the most trusted service provider for quality automotive service and repair. As part of this we have been closely monitoring the recent COVID-19 (Coronavirus) situation.

As always we have been known for our careful handling of our customers vehicles. We use many protective measures in order to ensure clean vehicles upon completion which is how we plan to prevent the spread of COVID-19. Some of our methods are:

• Disposable Interior Covers Nothing is removed from your car and nothing is left behind has always been our policy.

• Disposable Gloves The only thing touching your car will be our gloves.

• Hand Washing Protocols Our shop is known for its cleanliness and hand washing is all part of that.

• Sanitizers Where available will be utilized throughout our facility.

• After Hours Key Drops and Pick ups If you want to prevent any face to face contact you can simply leave your keys in our drop box and arrange payment over the phone then pickup without ever entering our facility.

• Pickup And delivery If you are quarantined or just don’t want to leave your home, we can pick your vehicle up and drop it off when its complete.

You can be assured that the safety of our employees and customers remains a top priority Thank you for understanding as we work together during these challenging times.

Jim and Cindy Nelson